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Paradise Dental Technologies

PDT - Ergonomic. Effective. Efficient.

Call us today: 800-240-9895
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Resharpening Program – Order Form

Click here to view subscription level details.

Anything not included in the subscription plans will be billed at $5.00 per instrument.

PDT Sharpening Program

  • Please ensure that you use your office's phone number so that we may easily contact you if necessary.
  • For measurements that are not even, please round up to the next full inch.
    HeightWidthLengthWeight (lbs)
  • Please enter in the name and quantity of each instrument that you will be sending to PDT for resharpening, as well as any optional comments. Click the + button at the end of the row to add a new row.
    Instrument NameQuantityComments 
  • We want your instruments to be safe for use. If we determine that your instruments cannot be resharpened, please let us know what you would like us to do with them by selecting an option below.

  • Our customer care team will contact you with your final total or remaining balance and, if applicable to your subscription, arrange for payment via credit card or check once we have received your instruments and our craftspeople have completed their evaluation. Offer not available outside the United States.

    Please be aware that we cannot return instruments until your payment has been received and processed.

You will receive a confirmation email shortly after placing your order with next step information as well as your choice of a printable shipping label, or a downloadable blank label. If you haven’t received this email, please be sure to check in your junk/spam mail folder as it does come from a “noreply” prefix. Shipping labels are generated manually in our office; we will get them to you in as timely a manner as we can.

*Labels are generated in our office Monday-Thursday during normal business hours. Thank you for your patience!

Please note that in the event of extreme weather conditions or regional proximity from our sharpening facility, your order may take up to 2-3 weeks to be fulfilled.

PDT reserves the right to return to you – without processing – any instruments deemed to be

improperly cleaned, sterilized or otherwise potentially hazardous.

Details:
Not restricted to only PDT instruments. Only applies to stainless steel tipped scalers, curettes, and explorers.  Anything outside of scalers, curettes, and explorers, including but not limited to titanium instruments, O’Hehirs, carvers, or periotomes, may be sharpened for an individual fee. Must ship at least 10 instruments in each sharpening shipment.  A PDT Resharpening membership is valid for one year from the date of program enrollment and payment verification or until the instrument enrollment amount is reached, whichever comes first.  Any instrument that has been modified, misused, retipped, or tampered with will be rejected. 
 
Shipping Details:
PDT will ship using the most cost-effective option available. Most times, this will be priority mail, so please expect 2-4 days for delivery after leaving our facility. Your shipment will arrive with your regular postal deliveries except in the case of expedited shipments, which will be available via UPS, at your office’s expense. Allow 3 business days for sharpening, excluding holidays. Allow an extra business day for shipments of more than 100 instruments. All PDT offices are closed Friday-Sunday, so planning your turn around time for this is highly recommended.
Available only within the United States and US territories. Shipping to Alaska, Hawaii, or US territories requires an additional shipping charge.  If an instrument is unable to be sharpened for any reason it will be assessed for warranty coverage and replaced at no charge if covered by the warranty. See details about our warranty program here. For the replacement of any instruments not covered by warranty, PDT will contact you about your replacement options, either by phone or email.  Instruments not able to be resharpened will not count towards your membership plan.  Instruments that need to be replaced may be recycled through PDT’s EarthCare program, for every 12 recycled you will receive one PDT instrument at no charge.